1. How does the custom furniture process work?

It all starts with a conversation! We’ll discuss your space, your aesthetic, and exactly what you need. From there, we’ll present design options and finalize your choice of materials and finishes. Once the plan is set, we get to work hand building your piece. Looking for a head start? Check out our "Shop" menu to browse our signature in-house designs!

2. How long will it take to build my piece?

While lead times fluctuate throughout the year based on our current shop schedule, most projects are completed and delivered within 10–12 weeks. For the most accurate, up to the minute estimate, feel free to reach out!

3. Can I customize the size, wood type, or finish?

Definitely. Since every piece is made to order, you have total control. We’ll guide you through selecting the perfect dimensions, wood species, stain colors, and hardware to ensure the final product is exactly what you envisioned.

4. Do you offer delivery or shipping?

We do! We provide white-glove delivery for clients near and far. If you're local, you’re also welcome to pick up your furniture directly from our shop in Wingate, NC.

• Within 40 miles: $300
• 40–75 miles: $400
• 75–100 miles: $500
• 100+ miles: Please contact us for a custom quote.
  > Note: These rates apply to standard orders; XL pieces may require an additional surcharge.

5. Can I visit the workshop or showroom?

We’d love to have you! There’s nothing quite like seeing the wood grain in person and feeling the quality of our work. We host visits by appointment so we can give you our undivided attention and walk you through current builds.

6. Can you recreate a design I saw on Pinterest?

Yes! We love a good inspiration photo. Send us what you’re looking at, and we’ll discuss how we can bring it to life. We can replicate the style or tweak the design to better suit your specific space and budget.

7. Can I get a bigger discount?

Can we get a tip? ;)

8. What type of finish do you use?

Our standard is an industrial-grade conversion varnish. It’s been the benchmark for fine furniture for decades because it offers incredible protection and a "just right" sheen a luxurious, classy low-glow that isn't too shiny or too dull. Prefer an oil finish? We can do that too as a custom request for an additional cost.

9. What is Conversion Varnish?

Conversion varnish is not a traditional lacquer but a more durable, two part finish that starts as a lacquer like product but adds a hardening catalyst for superior chemical, moisture, and wear resistance, making it far tougher than standard lacquers, which typically use nitrocellulose and dry by simple solvent evaporation. While similar in application, conversion varnish cures chemically, offering a harder, less permeable film, making it a premium choice for cabinets and furniture, unlike standard lacquer.

10. Do you build commercial or office furniture?

Absolutely. We partner with business owners, designers, and architects to create everything from massive conference tables and reception desks to retail displays. If you have a brand style guide, we can match your materials and finishes perfectly to keep your space cohesive.

11. How do I care for my new furniture?

Our finish is built to last, but wood is a natural material that appreciates a little TLC:

• Spills: Wipe them up immediately. While our finish is highly resistant, no wood can withstand standing water or extreme heat indefinitely.
• Cleaning: Use a damp cloth with mild soap, followed by a dry cloth. Avoid harsh chemicals, silicone-based polishes, and never use glass cleaner.
• Protection: Use coasters, placemats, and trivets. To prevent uneven fading from UV rays, try to keep pieces out of direct, constant sunlight.
• Environment: Wood breathes and moves. Keeping your home at a stable, moderate humidity level is the best way to prevent cracking or warping over time.